How to Request a Payout
Once you’ve completed your task and the 7-day holding period has passed, you can request your payout directly from your dashboard.
Step-by-Step Guide
- Log in to your RemoteGenies account.
On the left menu, go to Genie Wallet > Request Payout.
Fill out the payout request form:
- First Name & Last Name – as registered on your payout account.
- Email Address – where payout confirmation will be sent.
- CC Email Address (Optional) – for additional recipients.
- Account Holder Name – exactly as it appears in your PayPal, Wise, or bank account.
- Account Number – for bank transfers.
- Payment Method – select from PayPal, Wise, or Bank Transfer (where available).
Payout Amount (USD) – enter the amount you wish to withdraw from your available balance.
Review the payout summary on the right side, which shows:
- Fixed Deduction Fee
- Variable Deduction Fee
- VAT on Fees (if applicable)
- Total in PHP (converted from USD at the current rate)
- Click Request Payout to submit.
Cut-Off and Processing Schedule
- Requests must be submitted by Thursday, 11:59 PM PST during designated payout weeks (highlighted in yellow on the payout calendar).
- Payouts are processed on the following Friday (highlighted in green).
- Requests made after the cut-off will be processed in the next payout cycle.
Important Notes
- Ensure all payout account details are correct to avoid delays or failed transfers.
- You can only request payouts from your available balance (funds not on hold).
- Any incorrect or incomplete payout information may result in delays or additional fees.