Privacy and Data Protection

We take the security and confidentiality of your information seriously. RemoteGenies is committed to safeguarding all personal, business, and project-related data shared on our platform.

How We Protect Your Data

• Secure Encryption: All communication, file transfers, and payment information are encrypted using industry-standard security protocols.
• SOC 2 Readiness: We adhere to SOC 2 readiness standards, ensuring our policies, processes, and systems meet rigorous requirements for security, availability, processing integrity, confidentiality, and privacy.
• Access Control: Only you, your matched Genie(s), and the assigned Project Coordinator can view relevant task details while a project is active.
• Data Retention: We store project data only as long as necessary to fulfill contractual and legal obligations.
• Closed Task Data Lock: Once a task is marked as Closed, the Genie will no longer have access to any data, files, or information exchanged for that task.
• Regular Security Audits: We regularly review our systems to identify and address potential vulnerabilities.

Your Responsibilities

• Share only necessary information for completing the task.
• Use the platform’s built-in communication and file-sharing tools instead of third-party apps to maintain security.
• Keep your login credentials private and never share them with anyone.

Compliance

RemoteGenies complies with relevant privacy laws, data protection regulations, and SOC 2 readiness requirements in the regions we operate.